Store Policy Last updated 18/10/2018
What we buy.
Books, CDs, DVDs, games, magazines, and puzzles in good condition.
Books need to be clean and undamaged (no rips/tears or writing).
However, execptions are possible at owners discretion,
CDs and DVDs need to be clean and unmarked.
Games and puzzles must be complete with undamaged packaging.
*All incoming stock will be considered on condition, current stock and whether it is believed that it will sell or not.
Things we don't buy:
What we offer
In exchange for stock purchased we offer cash or store credit.
We value incoming stock based on what we would sell them for and offer 25% credit and %15 cash of the appraised value.
For example: a book priced at $10 would be $2.50 credit and $1.50 cash.
We require ID, address and phone number for purchases at our discretion as required by law. If we suspect goods are stolen, we may take any precaution necessary as required by law.
Store credit can either be spent on the day, or accumulated. It can be used on any item in the store, regardless of the type of stock you brought in. Credit can be held by a single person, a family, or shared between multiple people provided you let us know beforehand. If store credit remains unused after 1 year (12 months) we will attempt to make contact to see if it is still wanted. If we cannot make contact, the store credit will expire.
There is a maximum of $80 allowed to be accumulated in store credit. You will be required to spend your credit before gaining further credit.
Store credit cannot be exchanged for cash.
Processing time varies and can range from immediately to a fortnight based on staff workload.
If payment cannot be made for any reason after 3 months the stock will be considered unclaimed and will become store property.
All rejects must be collected when you collect your payment, or as soon as possible afterwards. Rejects left uncollected after 3 months will be considered unclaimed property and will be taken into stock.
When a requested item comes into stock, customers will be contacted and the item will be held for two weeks. After this time, one reminder will be sent and the item will be held for a further week, after which time it will be returned to stock.
Paid-for items will be held for up to 3 months after which time they will be returned to stock if not collected.
TRASH AND TREASURES
SECOND HAND BOOKSHOP